Terms, Service, Delivery & Safety Information
Service information
please be prepared for slow service at lamart.ch, everything needs a lot of time and is worked on in batches.
Shipping especially after Drops will take time. Repairs will wait for their time.
For warranty claims, sometimes there is a small selection to swap units. Repair of the same unit will take time.
Delievery information
world wide shipping
shipping only
once per week, usually thursdays.
shipping after a drop can take up to 2 weeks, thanks for the patience.
the following prices are for packages up to 0.5kg, see the shipping cost estimation in the cart for heavier packages. the time frames are estimates by swiss post.
priority (4-10 days, uninsured): europe $13.-, world $17.-
tracked priority (4-10 days) with tracking number: europe $19.-, world $23.-
please note that only tracked packages are insured and have the possibility to start an enquiry with delivery services to find the package, in case an uninsured package gets lost the buyer carries the cost.
flat items (2cm thickness) that fit into an envelope can be sent cheaper. check the shipping cost estimator.
once the package is handed over, the carrier is in charge of the shipment. please mind that untracked packages can not be tracked in the case of a detour of some kind.
Battery Safety
by ordering a battery powered device from lamart.ch, the customer hereby states having read the battery safety below.
While
cylindrical Lithium-Ion Batterides may appear similar to other types of
batteries, the higher energy density in combination with flammable
organic electrolyte, rather than traditional aqueous electrolyte, may
pose an increased risk of harm if not handled properly as compared to
other battery chemistries.
lamart.ch is not liable for death,
serious injury, or property damage related to the charging, use, and
handling of Lithium-Ion Batteries inconsistent with the safety
procedures and practices below.